01 / Patient access
Support around the treatment journey.
Programs connecting registration, eligibility, pharmacy access and patient services — from starting treatment to ongoing support.
Healthcare / Product / Delivery
Alec Batoian
My work brings together patient access, digital services, pharmacy operations and analytics.
Selected experience
Three connected areas of work.
These are themes from programs and systems delivered with my team.
02 / Digital services
Less friction between people and services.
Digital registration, document review and electronic consent workflows, alongside patient-facing tools and local data handling.
03 / Operations & data
Visibility into what happens on the ground.
Pharmacy transaction processing, stock monitoring and field research, connected to datasets and operational reporting.
How I work
Business goals.
People. Systems.
I look at the whole program: the problem it addresses, the people it serves, the partner network and the operations behind it.
That means connecting program design with digital workflows, service delivery and reporting — and keeping the distinction between what was planned and what actually worked.
Current direction
Bringing this perspective to AI products.
My next focus is practical enterprise AI: taking a real business problem through product design, implementation and operation.